Terms & Conditions

STANDARD TERMS AND CONDITIONS FOR SALE OF GOODS (PURCHASE ORDER)

 

YOUR ORDER REFERRED TO OVERLEAF OR ATTACHED IS ACCEPTED ON THE BASIS

THAT THE TERMS AND CONDITIONS BELOW SHALL APPLY TO THE ORDER AND ANY

SUBSEQUENT CONTRACT BETWEEN US. PLEASE READ ALL OF THEM CAREFULLY.

 

THESE TERMS AND CONDITIONS WILL NOT AFFECT ANY STATUTORY RIGHTS WHICH

YOU MAY BE ENTITLED TO FROM TIME TO TIME AND WHICH BY LAW CANNOT BE

VARIED OR EXCLUDED.

 

1. Formation of a Contract

 

1.1 Acknowledgment and acceptance of this order by you must be made signing the

duplicate order enclosed with it.

 

1.2 This order shall be accepted entirely at our discretion and shall constitute a

legally binding contract between us and you and such contract is hereafter

referred to in these terms and conditions as "an order".

 

1.3 These conditions shall override any contrary, different or additional terms and

conditions contained or referred to in any quotations, estimates, prior order forms or

other documents from us. No addition, alteration, substitution or waiver of these

terms and conditions will be valid unless expressly accepted in writing by us or a

person authorised to sign on our behalf.

 

1.4 Nothing in these terms and conditions shall prejudice any condition or warranty

expressed or implied, or any legal remedy to which we may be entitled in relation to

the goods / and or the work the subject of this order.

 

1.5 These terms and conditions shall be construed in accordance with the laws of

England and shall be subject to the exclusive jurisdiction of the English courts.

 

2. Specification

 

All goods supplied by us shall be in accordance with our current price list as

published from time to time and further specifications or descriptions expressly

listed or set out on the face of the order.  Where goods are unavailable, an equivalent alternative will be offered. 

 

3. Acceptance

 

3.1 You will be deemed to have accepted all goods upon their delivery by us to the

address specified in the order.

 

3.2 We must be informed in writing within 2 days of acceptance of the order of any

changes, alterations, reductions or cancellations. We reserve the right to retain any

deposits or charge in full for any goods supplied or fabricated where cancellation is

not made within the period specified.

 

4. Delivery and Risk

 

4.1 Unless otherwise stated in the order, the price quoted includes delivery to the

address specified in the order.

 

4.2 Whereas we will try to ensure compliance with any delivery times and dates

given, such times and dates are an estimate only. We will not be responsible for any

loss whatsoever arising from or consequential upon delay in delivery.

 

4.3 Risk in the goods shall pass to you upon delivery.

 

5. Title and Payment

 

5.1 We warrant that we have good title to the goods and will transfer such title as we

have in the goods to you pursuant to paragraph 5.3 below.

 

5.2 Unless otherwise stated in the order, payment of the price of the goods comprised

in each order shall become due before delivery.

 

5.3 Title to the goods comprised in the order shall not pass to you until you have paid

the full price, although we reserve the right to sue for the price once payment

becomes due notwithstanding that title may not have passed.

 

6. Price

 

6.1 If the rate of value added tax (VAT) increases between the date of your order

and the date of delivery we will add the necessary additional amount of value added

tax to the price of the goods.

 

6.2 If the price of the goods increases for any other reason between the date of your

order and the date of delivery we will notify you of this and give you the choice of

accepting the price increase or cancelling the order in which case any deposit paid

by you will be refunded in full.

 

7. Damage in Transit

 

We will replace free of charge any goods proved to our satisfaction to have been

damaged in transit provided that such damage is notified to us or the carriers in

writing within 7 days of delivery.

 

8. Force Majeure

 

8.1 We shall not be liable for delay or failure to perform any of our obligations under

this order if the delay or failure is caused by any circumstances beyond our

reasonable control.

 

8.2 For the purposes of this condition, "force majeure" shall include, but not be

limited to acts of God, war, terrorism, civil disorder, industrial dispute, fire or

explosions.

 

8.3 Upon the happening of a "force majeure" event we shall be entitled to a

reasonable extension of time for the performance of our obligations.

 

9. Guarantees

 

We do not provide additional guarantees.

 

10. Exclusions

 

10.1 We do not exclude liability for death or personal injury, however we shall not be

liable for any direct loss or damage suffered by you howsoever caused, as a result of

any negligence, breach of contract, misrepresentation or otherwise in excess of £1,000.

 

10.2 We shall not under any circumstances be liable for any indirect or consequential

loss howsoever caused whether by negligence, breach of contract, misrepresentation

or otherwise.

 

10.3 We or our insurers shall not be liable or investigate any claim for loss unless

you have given written notice to us within 7 days of its occurrence and given us

or our insurers every facility to investigate such occurrence.

 

11. Complaints

 

We aim to provide a high level of service. If you do have an enquiry or complaint

regarding the goods provided by us please address them to

 

info@5starfootballtickets.com or or call +44 (0) 207 0961313

 

12. Delivery

 

12.1 Delivery of the Tickets shall be deemed to be made on the earliest occurrence

of either; collection of the Tickets by the Customer from the Seller, or delivery of the

Tickets by the Seller to the Customer, or delivery of the Tickets by the Seller to a

third party carrier for delivery to the Customer.

 

12.2 Any dates quoted for delivery of the Tickets are approximate only and the

Seller shall not be liable for any delay in delivery of the Tickets however caused.

 

Time for delivery shall not be of the essence unless previously agreed by an

authorised representative of the Seller in writing.

 

12.3 Tickets will not be issued to the Customer prior to receipt and bank clearance 

of payment in full of the Price in respect of the relevant Hospitality Package.

Following receipt of the Price in full from the Customer, the Seller shall attempt, but

not be obligated, to dispatch the Tickets and any ancillary Event information to the

Customer no later than 3 days prior to the Event.

 

13. Return, Refund

 

13.1 No returns or refunds will be provided unless the event is cancelled.  Where an event is moved due to TV scheduling,  the tickets will remain valid for the rearranged date and kick off time.  

 

13.2 In the instance that an event for which tickets/hospitality packages have been

purchased is cancelled, refund will be limited to the face value of the tickets provided

only and excludes any refund for ancillary items purchased such as (including but not

exclusively) packaged hospitality, accommodation and travel costs.

 

13.3 Refunds over and above face value of event tickets are at the discretion of 5

Star Football Tickets.

 

14. Customer Service Queries

 

14.1For Customer Service queries contact info@5starfootballtickets.com or call +44 (0) 207 0961313