Ticket & hotel package prices vary by game
for a number of reasons. Hotel prices change based on which
city the hotel is based in (as an example London hotels are
generally more expensive than Manchester for an equivalent room) as
well as the availability of rooms on the dates required. The
ticket element of the package changes based on popularityof the
match required as well as the availability of tickets for that
At 5 Star Football tickets we believe it is essential that our
customers feel that their transactions are safe, and secure and
that they will receive what they have purchased.
We take this responsibility very seriously and as such only work
directly with football clubs and authorised resellers to provide
guaranteed official tickets for you.
Our promise is threefold, namely that:
- Your tickets are authentic and official
- You will receive your tickets in time for your match
- You will be refunded if the event is cancelled and not
You can also be sure that when you book with 5
Star Football tickets we will provide quality accommodation for you
and your party. Whatever your requirement we have it
covered and because we work with established hotel groups that
you recognise you can rely on their guarantee of quality as well as
Should your hotel of choice not be available for
the dates you require we will provide accommodation in an
equivalent or better city centre hotel for you at no extra
Tickets are for home supporters areas unless
explicitly stated otherwise. Away supporter tickets are
available for some matches on request.
We guarantee that no supporter will be left on
their own in their stadium and groups of up to four will be
guaranteed to sit together. For larger groups than four
people we do not guarantee that seats will all be together (for
example a group of eight may not be in one row of eight adjacent
seats but would at least be in two groups of four) though in most
instances all tickets will be together.
Exact seat location is not finalised until the
fortnight before the fixture takes place. We provide a
general ticket location for example, "Behind the goal, North Stand"
and your tickets will be located in this general location. On
occasion tickets will be upgraded to improved seating locations for
example from behind the goal to "Longside"at no extra cost.
Tickets are generally dispatched by clubs in the
fortnight before a fixture. To guarantee that your tickets
are delivered in time for the game we deliver your match tickets to
the hotel that you have booked as part of your ticket and hotel
Tickets are delivered directly to the hotel that
you have booked as part of your ticket and hotel package and will
be waiting for you to pick up when you check in. Tickets are
sent securely via UK Royal Mail Special Delivery and we will advise
you of the tracking number so that progress and receipt of delivery
can be checked.
Unfortunately, due to the increased risk of
fraudulent transactions we only deliver tickets to your hotel and
cannot change delivery address.
Again, unfortunately due to the increased risk of
fraudulent transactions you will be asked to verify the billing
address of the card used to make your purchase. This check
protects yourselves and us against fraud. A failure to
provide documents by the deadline will result in your order being
cancelled. Please note that we keep your personal information